wiki:facility:admin:rtqueue

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wiki:facility:admin:rtqueue [2024/01/11 11:55] Roy Proutywiki:facility:admin:rtqueue [2024/01/11 11:57] (current) Roy Prouty
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 Be sure to appropriately scope (haha) tickets. Something like "Fix the GAM" is not well-scoped. Instead, something like "Replace encoder belt for GAM translating stage" is more appropriate. Use frequent replies and/or comments to respond and track progress with the ticket.\\ \\ Be sure to appropriately scope (haha) tickets. Something like "Fix the GAM" is not well-scoped. Instead, something like "Replace encoder belt for GAM translating stage" is more appropriate. Use frequent replies and/or comments to respond and track progress with the ticket.\\ \\
  
 +To generate a ticket, you can send an email with the appropriate subject to "csst-observatory@rt.umbc.edu". You will only have access to this email from your UMBC email.\\ \\
  
-Group meetings will center around this ticket queue.+ 
 +Group meetings will center around this ticket queue.\\ \\