Show pageDiscussionOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. RT Queue\\ The RT Queue is how all issues within the observatory are tracked. If something is ever not working or is having issues a ticket for it should be created in RT Queue\\ \\ How To Use RT Queue\\ Go to [[http://rt.umbc.edu|rt.umbc.edu]]\\ Log into your UMBC account\\ Click the "Create new ticket" button in the top right\\ Under "Basics" select "Queue" and set it to "CSST-Observatory"\\ Under "Create a new ticket in CSST-Observatory" in "Subject" write a short quick description of problem, then under it in the large text box write a full description of the problem\\ The description should include as much information as possible including what happened before the problem occured and screenshots or pictures if applicable\\ {{:train:capture.png?1400|}}