RT Queue\\ The RT Queue is how all issues within the observatory are tracked. If something is ever not working or is having issues a ticket for it should be created in RT Queue\\ \\ How To Use RT Queue\\ Go to [[http://rt.umbc.edu|rt.umbc.edu]]\\ Log into your UMBC account\\ Click the "Create new ticket" button in the top right\\ Under "Basics" select "Queue" and set it to "CSST-Observatory"\\ Under "Create a new ticket in CSST-Observatory" in "Subject" write a short quick description of problem, then under it in the large text box write a full description of the problem\\ The description should include as much information as possible including what happened before the problem occured and screenshots or pictures if applicable\\ {{:train:capture.png?1400|}}