RT Queue
The RT Queue is how all issues within the observatory are tracked. If something is ever not working or is having issues a ticket for it should be created in RT Queue

How To Use RT Queue
Go to rt.umbc.edu
Log into your UMBC account
Click the “Create new ticket” button in the top right
Under “Basics” select “Queue” and set it to “CSST-Observatory”
Under “Create a new ticket in CSST-Observatory” in “Subject” write a short quick description of problem, then under it in the large text box write a full description of the problem
The description should include as much information as possible including what happened before the problem occured and screenshots or pictures if applicable